Primary Contact Channels
Use the channels below for support and escalation. Include your booking reference and traveler name to speed up verification.
- - Email: info@t360toursntravels.com
- - Hotline: 01958398339
- - Office: House# 74 Road# 7, Block# H, Banani, Dhaka
Response Targets
General support requests are typically reviewed on the same business day.
Urgent travel disruptions such as schedule changes, denied boarding support, or same-day check-in issues are prioritized.
Information To Share For Faster Support
Submitting complete details in your first message helps reduce back-and-forth and improves resolution speed.
- - Booking ID or reference number
- - Traveler full name exactly as booked
- - Service type (flight, hotel, holiday, visa, or umrah)
- - Clear problem summary and requested outcome
- - Screenshots, confirmations, or error messages if available
Escalation Process
If your issue remains unresolved, reply within the same support thread and request escalation. Mention the previous ticket ID and the reason escalation is needed.
Escalated requests are reviewed by senior support or operations based on urgency and supplier dependency.